Temporary IT Technician

We are a market leader in Aerospace and Defence, working with exciting technologies and materials to design and build some of the world’s most advanced composite structures. We are seeking a Temporary IT Technician for a 5 week assignment based at our site in Crewkerne, to commence on Friday 6th October until Friday 10th November .

The main purpose of the assignment is to provide desktop IT and hardware support service for 3 work sites; ensuring minimal disruption to business processes, demonstrating a customer focused attitude.

KEY RESPONSIBILITIES:

  • Set up new equipment and upgrade existing systems
  • Fix peripheral equipment including printers, scanners and mobile phones
  • Connect and set up hardware
  • Load necessary software
  • Identify, strip and prepare hardware for safe disposal
  • Provide network access and connectivity
  • Liaise with employees to diagnose and troubleshoot within a ticketing system
  • Explain faults to employees
  • Advise about virus, updates, security, backup and shared data access
  • Train employees on new systems or software applications
  • Record problems and their solutions for future reference
  • Maintain a list of necessary information and procedures
  • Maintain an inventory of software, hardware and resources
  • Minimise downtime for users

PERSONAL REQUIREMENTS:

  • Wide knowledge of operating systems, computer hardware, software and networks
  • Ability to explain problems and solutions clearly to non-technical users
  • Excellent accuracy and attention to detail
  • Pragmatic approach to problem solving
  • Must be reliable, have the ability to work on own initiative and as part of a team
  • Continuous Improvement mindset
  • A good team player with a flexible attitude to workload
  • Aptitude for continuous learning and innovative thinking
  • Out of hours work required as the needs of the business dictates

This is a purely temporary assignment with an end date of 10th November 2017.

Please state your salary expectation in your application.

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